August 31, 2001



Real time monitoring of users navigating through your site

 

Not many webmasters know that it is possible to "see" visitors to your web site as they arrive and move through it in real time.

I am not referring to the use of Live Trackers like Extreme-DM, Hitbox or Superstats which provides near real-time data to webmasters.

Rather, an unofficial and unmarketed use of some popular e-customer service tools can do just the same.

Enter Human Click and LiveHelper. By using either one of the two freely available technologies, you gain immediate access to monitor in "real time" visitors on your web site.

What you can see:

1) IP number of the visitor

2) Which page she is visiting

3) How much time she is staying there

4) Where she is going next as she does it

While customer service departments use more sophisticatedtools in the same category like HumanClick Pro and LivePerson, freely available tools like LiveHelper can be useful to monitor your web traffic at any time you feel it necessary to do so.

The setup is quite simple. You only need to download one of these small free applications and insert a small javascript snippet on the page you want to track.

This how it works.

The javascript code snippet "monitors" the page constantly. When a visitor arrives at the site, the javascript is triggered. You will see on a small control panel, the IP of the person that has arrived at the site. From then on you can just monitor which pages she will visits, as long as you have placed the javascript code snippet on all those pages.

You can see an interesting table of comparison between LiveHelper and HumanClick at this URL:
http://livehelper.com/products2/ comparision.html

LiveHelper
http://www.livehelper.com

HumanClick
http://www.humanclick.com

Liveperson
http://www.liveperson.com


Conversation Tags:
Readers' Comments    
Recent Articles


May 15, 2008
Video Metrics And Analytics For YouTube Clips: YouTube Insight


"Insight turns YouTube into one of the world's largest focus groups." (Source: Google Blog)If you have a YouTube account and you do upload video clips to it you may be interested in knowing that YouTube Insight, a free tool that enables anyone with a YouTube account... read more




April 8, 2008
Web Traffic Monitoring In Real-Time: Track And Interact Live With Your Site Visitors With Woopra


Woopra is a new real-time web traffic monitoring service which provides extensive visitors and traffic data, alongside some very cool analysis features and the unique ability to track and live interact with your selected site visitors. Woopra, the new advanced real-time traffic tracker As a matter of... read more




March 26, 2008
Analyze Your Web Traffic With Google Analytics: Video Tutorial


One of the most useful things you can do to better understand and improve the quality and quantity of web traffic on your site or blog, is to learn how to track, monitor, measure and make sense of the large quantity of data your web visitors... read more




January 22, 2007
Browser Compatibility Testing: BrowserCam Gets Better - Video Review


Browser compatibility testing is a web development practice that allows a web site owner to verify how her web site or blog, appears on computers utilizing browsers, operating systems and screen resolutions that are different from the one used in originally designing / developing a web... read more




January 6, 2007
Medical Imaging Technologies 2.0: Portable, Disposable, Wireless - Pillcam Is Here


The ubiquity of cheap, all but throwaway cameras is something we have come to take for granted. Web-cams and the advent of online video sharing have made broadcasting our internal lives to the world as easy and as commonplace as picking up the phone. But... read more




November 27, 2006
Digital Content Distribution Made Easy: Web Widgets - What They Are How They Can Bring New Life To Your Blog - Video Guide


Web widgets are tiny web applications that allow online publishers to easily distribute their content in a way that facilitates snappy integration by other blogs and web sites. In this video guide to web widgets I introduce you to these easy to use, highly interactive micro-applications... read more




posted by Robin Good on Friday, August 31 2001, updated on Saturday, January 21 2006


 

 

 

 

Understanding comes from exploration

Home | Subscribe | RSS Feeds | Site map | Syndicate
Consulting | Publications
About | Privacy | Contact

 

Creative Commons License
This work is licensed under a Creative Commons License.





View blog authority

 

479