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	VoiceCafe SalesMaster

Key Strengths

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VoiceCafe Web conferencing products are simple to use and offer a cost-effective proposition. This is particularly true of VoiceCafe low to medium cost offerings (MyCom, VoiceMaster, SalesMaster). These specific VoiceCafe tools are the ones that best leverage the Optecs core technology set which includes text chat, audio conferencing over IP, and Web touring (co-browsing).
Easy setup and access to the tools. No installation process is required. VoiceCafe tools rely on a server based in the US that allows members to access their private web conferencing rooms. The company is setting up a backup server in Europe to enhance its technology infrastructure.
Cost-effective. The SalesMaster, in its 5-seat configuration, offers basic chat, audio conferencing and Web touring competitively and rightly priced at $ 25.95 plus a one-time $ 15 setup fee.
Web touring is well implemented, easy to use and reliable. It does well what is supposed to do.
The SalesMaster interface is well designed and it allows fast and esy learning of how the tool works.
Audio over IP works well. It is among the best performing tools in this category of web conferencing systems. Quite satisfactory and not bandwidth hungry.
Customer Support, as provided by some of VoiceCafe reselling agents, can be quite exceptional. In my case I was lucky enough to get in touch with Paul Coffey directly at http://www.voicecafe.org/. Paul and its loyal network of Premium Members will go out of their way to help you identify the tool that best fits your needs. He will provide free access and trial usage according to what you really need. This element by itself provides VoiceCafe with a unique edge over some other competing products, where customer service is very weak, unavailable or kept too formal to be easily reached.

Customization and branding is available at no extra cost.

The network marketing aspect of the business is not "forced" onto buyers and one is free to choose is to enter the marketing opportunity or to simply buy the product.

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Posted on June 18, 2003 at 06:36 PM

Updated on September 21, 2003 at 11:59 AM

Overview

Key Strengths