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	Viditel

Customer Support

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Viditel offers first rate support and technical information to guide new users in using the system properly. Reality Fusion provides also direct email and telephone numbers (888.216.8797) to contact its staff during working hours (9-17:30 PST).

http://www.realityfusion.com/chat/support/

Instant Support is provided by means of the Viditel technology itself allowing any customer to have a direct live videoconferencing session with the support staff at RealityFusion.

A simple request for support via email was successfully answered within 24 hrs by Reality Fusion support team.

Two (!) comprehensive FAQ sections are accessible at:

Using Viditel
http://www.realityfusion.com/corp/products/Viditel/tv_faq.asp

Viditel Support (technical issues)
http://www.realityfusion.com/corp/products/Viditel/tv_faq2.asp

A good reference quick guide, showing all of Viditel controls and menus in three simple pages is accessible in PDF format at:
http://www.realityfusion.com/corp/products/Viditel/TVQuickRef.pdf

A comprehensive 83-page "how to" user guide is also accessible in PDF format at:
http://www.realityfusion.com/corp/products/Viditel/TVUG.pdf