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Table of Contents » NetMeeting » Customer Support
Customer Support
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Being this a free tool, Microsoft has chosen to provide no official Customer Support outside of the information accessible at: http://www.microsoft.com/windows/netmeeting/ default.asp
There exists, on the other hand, a large community of users and resources dedicated to this powerful tool.Here is a personally selected list of Microsoft NetMeeting-related online resources.
Microsoft NetMeeting How To Guide - http://support.microsoft.com/default.aspx? scid=/support/netmeeting/howto/default.asp
This is an official Microsoft page containing how-to tutorials supporting all of the most important NetMeeting commands and procedures.
These include:
How to establish a connection through a firewall
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q158623
How to make a NetMeeting link on a Web page
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q157277
How to access files that have been sent to you
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q162093
How to cancel sending a file to someone else
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q163921
How to use NetMeeting with America Online (AOL)
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q165451
How to start a NetMeeting conference from a command line
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q167097
How to use the Whiteboard tool in NetMeeting
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q154310
How to share programs in NetMeeting
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q154354
How to transfer files in NetMeeting
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q154358
How to Use Chat in Microsoft NetMeeting
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q154407
How to Make a Video Call with NetMeeting
http://support.microsoft.com/default.aspx? scid=kb;en-us;Q167778
The Microsoft NetMeeting Resource Kit -
http://www.microsoft.com/windows/NetMeeting/ Corp/reskit/default.asp
The Microsoft Windows NetMeeting 3 Resource Kit provides information to help administrators and information systems professionals customize, deploy, and support NetMeeting in an organization. The NetMeeting Resource Kit contains the following components:
- NetMeeting Resource Kit Documentation -- a 240-page handbook for deploying and administering NetMeeting in the organization
- NetMeeting Resource Kit Wizard -- a utility that enables you to customize the NetMeeting program file (.exe) for distribution in your organization
- NetMeeting policy file (Conf.adm) -- a Conf.adm file that enables you to customize NetMeeting by using the Windows System Policy editor or the Internet Explorer Administration Kit
- Online Meeting Guidelines (end-user Web pages) -- designed to provide general tips for hosting and participating in online meetings using NetMeeting
NetMeeting Zone - http://archive.devx.com/netmeeting/oldnews.asp
Latest news and technical information for users of Microsoft NetMeeting.
Lots of useful resources, articles, reviews and advice.
This site is just a great resource for FAQ's, Internet Locator Servers, NetMeeting Super Enhancer, and NetMeeting information. This site is a must for NetMeeting users! Meeting by Wire - http://www.meetingbywire.com/
Meeting by Wire is a service providing information, tips and rumors about products that support distance meetings and conferences with emphasis on Microsoft's NetMeeting and XP's Windows Messenger. This site features NetMeeting 101 for beginners, a mailing list, and a comprehensive set of resources devoted to provide information about NetMeeting. Microsoft NetMeeting: How It Can Work for You - This presentation covers the basic usage of Microsoft NetMeeting. The streaming webcast session covers different calling methods as well as an overview of available features.
http://support.microsoft.com/default.aspx? scid=/servicedesks/webcasts/wc032100/ wcblurb032100.asp
Meeting by Wire - http://www.meetingbywire.com/
Meeting by Wire is a service providing information, tips and rumors about products that support distance meetings and conferences with emphasis on Microsoft's NetMeeting and XP's Windows Messenger. This site features NetMeeting 101 for beginners, a mailing list, and a comprehensive set of resources devoted to provide information about NetMeeting.
Microsoft NetMeeting: How It Can Work for You - This presentation covers the basic usage of Microsoft NetMeeting. The streaming webcast session covers different calling methods as well as an overview of available features.
http://support.microsoft.com/default.aspx? scid=/servicedesks/webcasts/wc032100/ wcblurb032100.asp
Microsoft's Official NetMeeting WebSite -
http://www.microsoft.com/windows/netmeeting/ default.asp
This is Microsoft's official NetMeeting website containing a lot of useful information and resources.
Unofficial NetMeeting Guide - http://users.aol.com/herbedroom/
This site provides specific help to NetMeeting users in placing and receiving NetMeeting calls. The site states: "purpose of this guide is to help bring some order to the sometimes chaotic world of placing and receiving calls with NetMeeting." All too often NetMeeting users find themselves receiving calls they do not want and placing calls to people who are not who they expect them to be. The goal of this site is to help NetMeeting users find what they are looking for.
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Posted on June 14, 2003 at 03:04 PM
Updated on September 21, 2003 at 12:00 PM
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