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	eBLVD

Customer Support

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Customer support at eBLVD is good.

A good set of PDF manuals is available online. Both a User Guide (60 pages - 2.33 MB) and a Quick Start Guide (120 KB) are available in Acrobat PDF format.

The Document Library, which is populated exclusively by PDF documents, contains, among others, the following key guides:

Meeting Guides
Online Meetings Data Sheet
Firewall & Security Guide
Meeting Attendee Guide
Guide to Using Voice Chat

Product Guides
eBLVD Product Guide
eBLVD Security Guide

Price List User Guides
Online Meetings Price List
Remote Desktop Price List

User Guides
Online Meetings Quick Start Guide
Remote Desktop Quick Start Guide
Online Meetings User Guide
Remote Desktop User Guide

The full eBLVD Document Library is accessible at:
http://eblvd.com/doclibrary.asp

A very exhaustive FAQ area is also accessible online. It provides answers to many typical questions. The eBLVD FAQ is accessible at: http://eblvd.com/browseFaq.asp

Online customer service is always accessible by email (through a Web form accessible online). Responsiveness is generally good though responses tend to be pre-canned and impersonal. You can access the eBLVD online customer service via email by using the facility available at: http://eblvd.com/contactus.asp